FAQs

Large Palm Tree Large Canvas Wall Decor Mary Parkhill
Processing time: The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times:
  • North America: 1-3 business days
  • I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
  • Customs and import taxes
  • Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns, exchanges, and cancellations:
  • Request a cancellation within: 12 hours of purchase
  • The following items can't be returned or exchanged
  • Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Digital downloads
Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.

 

Sizing details: While we specialize in large canvases, we are happy to create a custom size for you. We know that not every room has the same dimensions and we're happy to create something custom for you. Please send us a message and we will get back to you promptly.

 

Do you create custom photographs? Yes - we are delighted to create a custom piece of artwork for you. Some of our best experiences is delighting our customers with something they've been looking for but can't find. Please send us a message and we will get back to you within 24 hours.

 

Wholesale availability: Please contact us directly about wholesale opportunities. Thank you!

 

Have a question for us? We're happy to help! Just give us a call or drop us a message and we'll get back to you within 24 hours:

P: 814-746-2948
E: mary@marysmark.com
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